Family Assistance Center


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What Is Military Family Assistance?

Military Family Assistance provides a focal point of information through Eight Essential Services. Family Assistance Centers are critical in providing help to all military families. This holds especially true for geographically dispersed families who are unable to access services at a local base, installation, or fort. In other words, Family Assistance personnel are the quick and easy way to get assistance and referrals for families.
The Eight Essential Services:

Crisis Intervention and Referral                                ID Cards and DEERS
Providing assistance with the following                       1. Provide information on DEERS Rapids Centers 
1. Danger to Self and Others                                        2. Assist with obtaining an ID card

2. Child Abuse/Neglect                                                 
3. Domestic Abuse                                                        Community Information and Outreach
4. Abuse/Neglect of a Vulnerable Adult                       Provide array of local Community resources:
                                                                                      1. Assist with Child Care resource and referral
Legal Resource and Referral                                      2. Assist with referral to local financial resources
1. Information on Power of Attorney/ Wills                  3. Help find a local Family Readiness Group
2. Assistance with Service Members Civil Relief Act          
3. Referrals for ESGR                                                      Exceptional Family Member Program
                                                                                      1. Connect with ARNG EFMP Program
Financial Resource and Referral            
                     2. Assist with EFMP application & loan applications
1. Understanding Military Pay                                       
2. Help with financial education, financial assistance   Emergency Family Assistance Center
                                                                                       In a State emergency:
TRICARE Resource and Referral                                 1. Provide information, referral & outreach services  
1. Provide general information on benefits                   2. Help Families regain normalcy & meet needs
2. Assist with TRICARE applications                               3. Minimize impact of the event
3. Assist with writing appeal letters                               


Christian Johnson ~ Specialist-Lead                                                   Robert Cyrus ~ Specialist
Rapid City                                                                                       Watertown
605.737.6079 ~ 605.415.0471                                                            605.882.9375 ~ 605.415.0010
christian.m.johnson.mil@mail.mil                                                             robert.e.cyrus.civ@mail.mil 

Georgeann VanDelist ~ Specialist
                                                        Bill Flippo ~ Specialist
Rapid City                                                                                            Brookings
605.737.6975 ~ 605.786.8352                                                            605.696.5416 ~ 605.415.1013
georgeann.l.vandelist.civ@mail.mil                                                        bill.m.flippo.civ@mail.mil

Donally Kranz ~ Specialist  
                                                                Ruth Ragels ~ Specialist
Sioux Falls                                                                                                 Mitchell
605.357-2970 ~ 605.787.3313                                                            605.995.1682 ~ 605.877.2517
donally.t.kranz.mil@mail.mil                                                                    ruth.e.ragels.civ@mail.mil

Paul Mausbach ~ Specialist
Sioux Falls
605.357.2942 ~ 606.415.2481